Privacy Policy 

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Effective Date:May 2026

Coherent Creations (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988.This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website or services.

 

1. What Information We Collect

We may collect the following personal information:

• Full name

• Contact details (phone number, email address)

• Business name (if applicable)

• Project location and project details

• Any other information you provide through our website forms or direct communication

We may also collect non-personal information such as browser type, IP address, and website usage data to improve our website experience.

 

2. How We Collect Information

We collect your information when you:

• Submit an enquiry through our website

• Contact us via phone, email, or social media

• Engage our services

• Interact with our website (via cookies or analytics tools)

 

3. Why We Collect Your Information

We collect and use your information to:

• Respond to enquiries 

• Deliver our commercial and residential fitout services

• Communicate with you regarding your project

• Improve our website and services

• Maintain internal records

• Process quotes, invoices, and payments

• Manage billing and financial transactions

We will only collect information that is reasonably necessary for our business operations.

 

4. Disclosure of Your Information

We may share your information with:

• Contractors, suppliers, or trades involved in your project

• Service providers who assist with our business operations (e.g. IT, hosting)

• Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

 

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. While we implement appropriate safeguards, no data transmission or storage system can be guaranteed to be completely secure.

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6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Understand how visitors use our website

• Improve user experience

• Analyse website performance

You can choose to disable cookies through your browser settings.

 

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if necessary.

 

To do so, please contact us using the details below.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

 

Coherent Creations

Email: sales@coherentcreations.net

Contact Number: 0413 930 365